Terms of Service

These terms are an agreement between you and Peliform ("Peliform", "we", "us") for the use of the Peliform website at peliform.com, the dashboard, and the form endpoints (together, "the service"). By creating an account or sending submissions to a Peliform endpoint, you agree to them. If you use Peliform for a company, you agree on its behalf and confirm you're allowed to.

1. The service

Peliform receives submissions from HTML forms and other HTTP clients, checks them against the rules you set, stores them, and shows them to you in your dashboard. You decide which sites may post to each form, which fields it accepts, and where visitors are sent afterwards.

We work to keep the service fast and available. We don't currently offer a service level agreement, and features may change as Peliform develops.

2. Your account

• Give us accurate details and keep your email address current, since that's how we reach you.
• Keep your password secret. You're responsible for what happens under your account.
• You must be at least 16, or the age of digital consent where you live if that is higher.
• One person or organization per free account. Don't create accounts to get around plan limits.

3. Acceptable use

Peliform is for ordinary website forms: contact forms, sign-ups, feedback, applications and the like. You may not use Peliform, or let anyone use a form you control, to:

• Collect passwords, login credentials, one-time codes, security answers, or recovery codes, for any service, including your own.
• Collect payment card numbers, bank account details, or government ID numbers (such as passport, social security, or national insurance numbers). Use a payment provider built for that.
• Phish or impersonate: pretend to be another person, company or service, or trick people into handing over information or money.
• Distribute malware, or collect data to break into systems or accounts.
• Send or relay spam, or collect email addresses without the owner's consent.
• Collect or store content that is illegal, sexually exploits minors, promotes violence, or harasses or threatens anyone.
• Collect special categories of personal data (such as health, biometric, or precise location data) unless the law allows it and you have the consent or legal basis it requires.
• Attack, overload, probe or reverse engineer the service, get around its limits or security checks, or access other customers' data.

Peliform refuses fields whose names look like passwords or card numbers on every form. That check is a safety net, not permission: renaming a field doesn't make collecting that data allowed.

If we believe a form breaks these rules, we may switch it off, delete submissions that it collected, suspend or close the account, and report it to the affected company or to the authorities. Where we can, we'll tell you first, but we'll act straight away to stop phishing, credential collection, or other harm to the people filling in the form. To report a form, use Report abuse or write toabuse@peliform.com.

4. Your data and your visitors' data

Submissions belong to you. We store and process them only to run the service for you, as described in ourPrivacy Policy, and we don't sell them or use them to advertise.

For your visitors' personal data, you are the controller and Peliform is your processor. You're responsible for having a lawful reason to collect what your forms collect, for telling your visitors about it (for example, in your own privacy notice), and for answering their requests about their data. You can view, export and delete submissions from your dashboard at any time.

5. Plans, limits and payment

Each plan has limits on forms, monthly submissions and history, shown on thepricing section. When a form reaches its monthly limit, new submissions are paused until the limit resets. Today only the Free plan is available. When paid plans launch, they'll be billed in advance, monthly or yearly, and renew until you cancel. Cancelling will stop the next renewal, and you'll keep paid features until the end of the period you paid for. Prices may change, and we'll give you at least 30 days' notice before a change applies to you.

6. Ending the agreement

You can stop using Peliform and delete your account at any time. We may suspend or close an account that breaks these terms, that is used to harm others, or that has been inactive on the free plan for over a year, with notice where we reasonably can. When an account is closed, its forms stop accepting submissions and its data is deleted as described in the Privacy Policy.

7. Disclaimers and liability

The service is provided "as is" and "as available". To the extent the law allows, we don't promise that it will be uninterrupted or error-free, or that it will meet every need you have. Keep your own copy of submissions you can't afford to lose.

To the extent the law allows, Peliform isn't liable for indirect or consequential losses, or for lost profits, revenue or data, and our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim, or $100 if that is more. Nothing in these terms limits liability that the law doesn't allow to be limited.

You agree to cover Peliform's reasonable costs from claims by third parties caused by your forms, your data, or your breach of these terms.

8. Changes to these terms

We may update these terms as Peliform changes. For changes that matter, we'll email account owners at least 30 days before they take effect. If you keep using Peliform after that, the new terms apply.

9. Contact

Questions about these terms: hello@peliform.com.